Personal skills are critical to building exemplary performance at the market place as well as rich relationships with self, family and society.
Also contextualised to enable one adapt to new norm and unpredictable times, this holistic unit covers a broad range of topics that will build your skills at a personal, team and organisational level.
This will support the participant in identifying their strengths and start becoming personally responsible for how they show up and the impression they make in the market-place to propel their career & life’s work including during unpredictable times.
This is structured to give participants an organized approach to address all the factors that stand between the “to-be” vision of a managed account interface and today’s reality.
Introduces participants to techniques in which to connect with others in ways that help them feel understood and supported. Managing relationships is an essential emotional intelligence skill that enables one manage their interactions with their current and potential customers.
- Leveraging your personal brand power
- Upskill your emotional intelligence
- Impactful account management skills
- Harness your business presentation skills
- Heighten your team effectiveness
- Expand your time management/ effectiveness skills
Who is it for?
Anyone in client facing roles in Agencies, Sales Executives, Client Services Executives.
Teaching Pattern: Lectures + videos + case studies + group work presentation