Community Manager

05 Jun

Community Manager

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Roles and Reporting
A community manager is responsible for representing brands on social media. They create content, craft copy for posts, respond to comments, answer questions and much more as the brand. community managers, more often than not, deal with people who have a relationship with, or have heard of, the brand. The role reports to the Lead Digital Planner.

Key Responsibilities
Develop and implement social media strategies to align with client briefs and business goals Generate, edit and publish and share engaging content Proactively propose opportunities for brands to grow reach and engagement Communicate with followers, respond to queries in a timely manner and monitor customer reviews Organize and participate in events to build community and boost brand awareness including live-coverage on social. Monitor search engine optimisation, web traffic and social media metrics Generating reports periodically based on pre-defined Stay up-to-date with digital technology trends
The Individual
We are seeking an intrinsically motivated individual who is able to work in the agile environment of digital marketing. The individual must possess the following skills and abilities: Strong oral, editing and writing skills Detailed and meticulous in managing processes A good grasp of social media and digital/online marketing Hands on experience with social media management for brands Ability to interpret social and website traffic and online customer engagement metrics Ability to work with minimum supervision, possesses a high attention to detail and the ability to multitask A team player A tertiary level certificate with at least 3 years’ experience at a reputable organisation If you qualify, please send your application to enquiries@isaafrica.education Deadline: 14th June 2018. Only shortlisted candidates will be contacted.

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